Equip your support team with the English skills to resolve issues faster, increase satisfaction, and turn customers into advocates.
Measurable improvements from support teams using Carna
Communication skills that make your support team exceptional
Master professional, empathetic communication that builds trust and resolves issues effectively.
Express understanding and patience in challenging situations. Handle frustrated customers with grace.
Communicate solutions quickly and clearly. Guide customers through troubleshooting steps confidently.
Adapt your English for chat, email, phone, and video support. Maintain consistency across all channels.
Practice English for everyday customer interactions